Managed Services
Proactively managing your IT to avoid surprise downtime is critical to keeping your business running smoothly. Trump managed service customers get premium IT service and support-at a fraction of what it would cost to do it in-house.
Managed Services from Trump provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you've already invested in, while actually reducing the total costs of IT problems and the resulting downtime.
Managed Services from Trump include:
- Network Monitoring and Management - maintain the reliability and security of your IT infrastructure
- Server Collocation - house your servers securely in our world-class data center
- Backup and Disaster Recovery - disaster planning, prevention and protection
Managed Services Plans
SERVER
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Watch Dog |
Guard Dog |
Top Dog |
| 24/7 Monitoring (Avaliability, Drive Space, CPU, RAM, Services) |
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| Event Log Monitoring |
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| Backup Log Monitoring |
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| Antivirus Monitoring |
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| Server Health and Key Trend Analysis |
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| Microsoft Security Patch Management |
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| Drive Space Management |
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| Antivirus Management |
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| User Account Management |
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| Microsoft Sever Mangement (Exchange, MS-SQL, IIS) |
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| 24/7 Emergency Support (6pm-8am M-F, Sat/Sun) |
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DESKTOP
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| Disk Space Monitoring |
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| Microsoft Sevurity Patch Monitoring |
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| Antivirus Software Monitoring |
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| Microsoft Security Patch Management |
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| Antivirus Software Management & Update |
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| Temporary File Cleanup |
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| NETWORK MANAGEMENT |
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| Network Monitoring (Routers/Switches) |
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| Network Management (Routers/Switches) |
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| Security Mangement (Firewall/VPN) |
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| ISP/Web Host Managemen |
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NETWORK SERVICE MANAGEMENT
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| Hardware/Software Asset Inventory Report |
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| End User Helpdesk Support |
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| Online Ticket Management |
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| Microsoft Application Support |
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| Line of Business Application Support |
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| Remote Support |
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| Onsite Support |
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| Access to Senior Engineer for Strategic Planing |
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